Cancellation Policy

We reserve dedicated time, staff and bay space for your appointment. If your plans change, please let us know at least 48 hours before your appointment so we can offer the time to another customer.

• Cancellations or reschedules with 48+ hours notice: no charge; any deposit is refunded or transferred to your new time.
• Cancellations with less than 48 hours notice, and no-shows, forfeit the deposit where one was collected.
• If we need to reschedule due to weather-dependent work or unforeseen circumstances, we'll contact you as early as possible and your deposit always carries over.

To cancel or reschedule, reply to your confirmation message or call us.